1.  Is this for real? Can I really get paid for my gizmo?
Yes, absolutely! GizmoTrader.com offers one of the highest prices of any trade-in or buy back program on the internet. We provide free shipping, a quick turnaround time, guaranteed payment through check or PayPal, and have an accessible customer service team standing by to address any questions or concerns.

2.  What are my guarantees as a customer of Gizmotrader.com?
We provide a safe and comfortable way to sell your new or used cell phones and other electronic devices. Our guarantee is that you will be offered one of the highest possible prices for your used gizmos. Your order will be processed quickly and payment is guaranteed through check or PayPal.  All data will be securely removed from your cell phone, shipping is always FREE, and our customer support team is standing by to address any questions or concerns you may have at any time throughout our order process.

3.  How do I know I can trust GizmoTrader.com? Is this legit?
We are a trusted partner of the electronics industry and have been in business since 2005. Based in Orlando, FL we are an accredited member of the Better Business Bureau (BBB) and have provided a safe and comfortable way for tens of thousands of people across the country to get paid for their cell phones.

4.  How long does it take to get paid?
Once we receive your order, we will test, process, and issue payment as quickly as possible. This typically occurs (1) to (2) business days after your package is delivered to our warehouse.

5.  How is payment made?
Payment is guaranteed through check or PayPal. During checkout, you will be prompted to select your desired payment method.

6.  Do I have to pay for shipping?
No, of course not! Shipping with Gizmotrader.com is always FREE! We provide you with a prepaid US Mail shipping label to send us your gizmo(s). Every order comes standard with basic insurance and a tracking number.  Your FREE shipping label can be sent to you through email or can be mailed directly to your door with a free shipping box.

7.  What happens if I made a mistake describing my product?
When we receive your item, our technicians will test, process, and issue payment as quickly as possible. If the product we receive does not match the model number or the cosmetic condition you selected during checkout, or if it is functionally broken in some way, then our technicians will simply issue a new price quote via email. If you choose not to accept our price quote, we will gladly return the gizmo(s) to you at our expense.  Please see our official Terms & Conditions for a detailed explanation of all processes.

8.  What happens to my personal data?
We understand you’re concerned about personal data stored on your cell phone. Once we receive your gizmo(s), all data is securely removed and deleted to protect your identity and other sensitive information.

9.  How should I package my gizmo(s)?
You can pack your gizmo(s) in your own box or a box we provide. Please package the gizmo(s) carefully. Use bubble wrap or newspaper to protect your gizmo(s).

10.  Where do I drop the package off?
You can drop your shipment off at any US post office, drop box or put it in your mailbox. Your shipment will be 100% trackable.

11.  What happens if my package is lost in the mail?
We will pay the full quote price for any gizmo(s) lost in the mail while being shipped to us.  As long as the tracking number shows the package was given to the post office, we will cover the loss 100%.

12.  What if I want to cancel a transaction with Gizmotrader.com?
If you would like to cancel your order with GizmoTrader.com, please visit our contact us page to let us know about it. Our customer support team is standing by to assist you with this or any other concerns regarding your order.

13.  How do I contact GizmoTrader.com
Our customer support team is standing by to address any questions or concerns you might have. Our contact information is below: Email This email address is being protected from spambots. You need JavaScript enabled to view it. Phone (407) 737-4487.